Shipping policy
Shipping Information
At ZafiroSpark, we are committed to delivering your exquisite jewelry and figurines with care and efficiency. Please review our shipping policy below for detailed information about order processing and delivery.
Shipping Method
We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer.
Shipping Time & Costs
Standard Shipping typically takes 5-10 business days for delivery after processing, depending on your location. Shipping costs are calculated at checkout based on:
- Package weight and dimensions
- Destination country
International Shipping
We ship worldwide. Please note:
- Customs duties and import taxes may apply depending on your country's regulations
- These additional charges are the responsibility of the recipient
- Delivery times may vary for international destinations
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your package's journey.
Shipping Restrictions
For security reasons, we require a signature upon delivery for all orders above $500 in value.
Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect addresses provided by customers.
Damaged or Lost Packages
While we take every precaution with packaging, please inspect your order upon arrival. Contact us immediately if:
- Your package appears damaged
- Items are missing or incorrect
- Your tracking shows delivered but you haven't received it
Policy Updates
We may update this shipping policy periodically. The current version will always be available on our website.