Privacy policy
Information We Collect
At ZafiroSpark, we collect the following types of personal information when you make a purchase or interact with our website:
- Contact details (name, email address, shipping address)
- Payment information (processed securely through our payment gateway)
- Order history and purchase details
- Device and browsing information (IP address, browser type, pages viewed)
How We Use Your Information
Your personal data is used for the following purposes:
- Processing and fulfilling your jewelry orders
- Providing customer support and responding to inquiries
- Improving our website and product offerings
- Sending order confirmations and shipping notifications
- Preventing fraud and ensuring website security
We will never sell your personal information to third parties.
Data Sharing and Third Parties
We may share your information with:
- Shipping carriers to fulfill your orders
- Payment processors to complete transactions
- Service providers who assist with website operations (under strict confidentiality agreements)
These third parties are only permitted to use your data for the specific services they provide to ZafiroSpark.
Data Retention and Security
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
We implement industry-standard security measures including encryption, secure servers, and restricted access to protect your data.
Your Rights
Under GDPR, CCPA and other privacy laws, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us through our website contact form.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can manage cookie preferences through your browser settings.
Policy Updates
We may update this policy periodically. Significant changes will be notified through our website. The effective date will always be displayed at the top of this page.
Contact Us
For any privacy-related questions or concerns, please use the contact form on our website.